The way you talk is all about how you connect with others.

It’s up to you to leave a trace of connection, to allow others to resonate with you.
When you talk you always got a choice, you always got a way to do it nicer than you think you need.

And it’s not about the difficulty, it’s not about who you’re talking to.
These options always exists.

When you’re on the other side, though, it happens to wonder if you did deserve this or not. Both if you are confronted with an extreme kindness or an harsh reaction.
You can’t know though if you really deserved, but whatever the case, there is no easy solution to this.

A good way to start it to listen.
Even if it hurts.