Always choose people over processes

In a remote working world it’s easy to forget about people and think about processes.

Empathy, in a remote working world, is something much harder to express and convey, it’s easy to miss the subtle changes in body language.

That’s why it’s so important. Any process won’t be able to replace the kind of care you can put when truly talking to someone, sharing your day, creating a connection.

Nothing has more value than that.